Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide to us, including:

• Contact information (email address, name) when you contact us
• Feedback and comments you submit
• Survey responses
• Newsletter subscription preferences

1.2 Information Automatically Collected

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website
• Device information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our website services
• To improve our website content and user experience
• To respond to your inquiries and provide customer support
• To send newsletters (only if you opt-in)
• To analyze website usage and trends
• To prevent fraud and ensure website security
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Legitimate Interest: For website analytics and improvement
• Consent: For newsletters and marketing communications
• Legal Obligation: For compliance with applicable laws
• Vital Interests: For preventing fraud and ensuring security

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Analytics and performance monitoring
• Email marketing services (if you opt-in)
• Customer support services

4.2 Affiliate Partners

When you click on casino links and visit their websites, you are subject to their privacy policies. We may share anonymized data with our affiliate partners to track referrals.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:

• Contact form data: 2 years
• Analytics data: 26 months (anonymized)
• Newsletter subscriptions: Until you unsubscribe
• Security logs: 1 year

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent for consent-based processing

7. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). We ensure that any international transfers comply with GDPR requirements through adequate safeguards such as Standard Contractual Clauses.

8. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected personal information from a child under 18, we will delete it immediately.

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security assessments
• Access controls and authentication
• Data backup and recovery procedures

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

12. Data Protection Officer

For data protection matters, you can also contact our Data Protection Officer at [email protected]